Physiotherapists are university-trained professionals who specialize in the diagnosis and treatment of movement disorders

What should I expect from my first Physiotherapy session?

Your first PT session typically lasts between 30-60 minutes. Your Physio will conduct a thorough interview and physical exam to determine the root cause of your symptoms. Together, you and your therapist will make a plan to help you achieve your goals. You should come prepared to answer questions about your medical history, come with appropriate clothes so your Physio can see and touch your injured areas (think shorts for knees and hips or tank tops for necks, backs or shoulders).

Do I need a Doctor’s referral to see a Physiotherapist?

No, you do not need a referral to see a Physio. Some extended heal care plans require a referral but increasingly insurance companies are no longer requiring this. If you have questions about your particular plan, please consult your benefits information package.

What sorts of treatments will I receive?

Your Physio will work with you to determine the most effective treatment for your symptoms. Some common interventions include:

  • Manual therapy (hands on joint mobilization, massage, and stretching)
  • Exercise (this might be performed at the clinic, at home or both)
  • IMS/Acupuncture/Dry Needling (using acupunture needles to relieve nerve pain, muscle trigger points, and swelling)
  • Electotherapy agents (low level electric therapy can be helpful for pain, muscle spasm, or swelling)
  • Postural correction (this might include ergonomics, bracing, or exercise)
  • Return to work planning (if you’ve been injured at work, your Physio will help you determine when it is safe to get back to work

Rates & Booking Info

  • Physiotherapy assessment: $100
  • Physiotherapy follow up: $85
  • Extended visit (at the discretion of your therapist): $100
  • ICBC/Worksafe: rates are set and paid by the funder, you can get care with no cost to you

Cancellation Policy

Your appointment is time reserved in your Physiotherapsit’s schedule for you—a late cancelation or missed appointment leaves a gap that could be used by another patient. We ask that you try to give us 24 hours notice if you need to miss your appointment. You may be charged a fee of up to 100% of the visit charge if you miss your appointment without letting us know in a timely fashion.

Worksafe BC

We are a Worksafe BC approved clinic. If you’ve been injured at work, call us to get the care you need to get back to work. The Worksafe/WCB booking process is a bit more involved so you can’t book your first session online, but call us and we’ll be happy to help walk you through the process


If you’ve been injured in a car accident, you are entitled to 25 pre-authorized treatment sessions within 12 weeks of the accident. Early Physiotherapy assessment and treatment can help get you back on the road to good health faster and with fewer complications than if you wait. The ICBC booking process is a bit more involved so you can’t book your first session online, but call us and we’ll be happy to help walk you through the process

Extended Health

If you have extended health insurance (Sunlife, Manulife, Blue Cross, etc.) chances are that it will cover some or all of your Physio sessions. We can direct bill many insurance companies to save you time and hassle of having to submit receipts. If you’re keen to book an assessment you can do so online or by calling us

Next stop: better health!
Book your ticket to wellness today!